Shipping

Lets take some time to talk about shipping how your item will get to you is important. Love and Luck is run by one person - Ella, hi! I ship orders Monday, Wednesday and Saturday as my day job is to illustrate goodies for people so juggling everything is important to me. 

You can pay extra for tracking when you go to the shipping section but all packages are posted standard first or second class. Anything over £40 should be sent via tracking this covers insurance by Royal Mail so I recommend that option.

We ship worldwide from our studio in North West London. 

Postage and Packing prices

sent via Royal Mail

UK First class - £3.00

UK second class - £1.80

uk Tracked and signed £7.00

 

worldwide first class - £4.00

worldwide tracked and signed - £8.00

PLEASE NOTE ALL INTERNATIONAL SALES ARE FINAL 

 

Packaging. 

One of my favourite parts of running the business is organising and sorting packaging. You will get a fun little Love & Luck business card which is perfect for. sharing your new goodies on Instagram, all info is shared on the back of the card.

Is the packaging secure.

Each piece of jewellery will be packaged individually Glassine bags then wrapped in beautiful marbled paper set inside a Royal Mail approved rigid cardboard envelope perfect size to fit through your letterbox. So fear not it will get to you safely! Also please note a returns address is affixed to the back so any issues the package will be returned to the Love & Luck Studio. Please can you make sure your address is written correctly any resending of parcels postage will have to be covered. 

Also in 2020 we have now introduced eco friendly packaging and new care cards with every order 

How long will it take to get to me?

due to the issues bought about by corona virus delays in shipping will occur please allow up to 3 days extra on all orders 

- Depending on where you are in the world and what you have ordered

- UK first class takes 1-3 days but normally it will be with you in 2 days

- UK second class takes 1-7 days but normally be with you in 5 days. 

worldwide can take unto 2 weeks, you will receive a notification once the piece has been posted. The Package includes a return address so it will safely arrive back to me if there is an issue with your address. 

Please note we do reserve the right to sell the item, any issues with the pieces in stock can be withheld from the sale, if such a thing happens the item will be refunded with no issues. 

I sell vintage and antique jewellery. ALL JEWELLERY IS SOLD "AS IS." Due to their age, some pieces may have minor wear or may require upkeep from you over the years. I will always be up-front about any damage, both in photos and in my text description. If you have any concerns, questions or require additional photographs before buying, please don’t hesitate to email me.